The hotel is located in the heart of the city of La Serena, just steps from the Plaza de Armas and the Recova, which is the traditional handicrafts market of the city. The hotel offers a cafeteria. A bar/lounge is located inside the facility, where guests can relax with a drink. The hotel offers the following services: room service, meeting/banquet facilities, a business centre, laundry service, dry cleaning, an ironing service, car rental and a concierge service. There are 102 rooms in total at this charming city hotel. Guests are welcomed in the lobby with lift access to the upper floors. Wireless Internet access and a garage are also offered. All the rooms offer the following amenities: air conditioning, cable TV, a minibar, Internet access, 24-hour room service, electronic locks and a safe. All come with a private en suite bathroom with a shower, bathtub and hairdryer. Double or king-size beds are available. Further in-room amenities include a direct dial telephone, radio, hi-fi and a kitchen with a fridge, cooker, microwave and tea and coffee making facilities. Furthermore, all accommodation units also come with a washing machine and an iron and ironing board, as well as a balcony or terrace as standard.