The hotel is situated in the heart of the banking and commercial centre of Georgetown. The historical and cultural landmarks in Penang are easily reached by guests of the complex. This award-winning city hotel has a total of 333 rooms. It combines luxurious comfort with modern facilities. Amenities on offer include 24-hour reception, a hotel safe and a currency exchange facility. Further amenities include dining, conference and parking facilities. WIFI access and laundry service are also available. In addition, live entertainment is available at Minnal Family & Fun Club, located in the hotel's basement. All rooms are fully-equipped as standard featuring a satellite TV, tea/coffee making facilities and centrally regulated air-conditioning.