The Four Seasons Hotel Macao is on the Cotai Strip connected to a mixed-used lifestyle and entertainment complex that includes duty-free designer shopping the convention hall the Cirque du Soleil Theatre and Plaza Casino. Complimentary shuttle bus service from Macau Ferry Terminal Pac On Ferry Terminal.Please advise that Four Seasons Hotel Macau Cotai Strip is open and welcoming guests and new reservations. While the hotel remains open for existing guests and reservations some of the hotel*s restaurants bars and facilities may have limited services. We regret any inconvenience caused and recommend contacting the hotel directly for complete details. General cancellation policy - Guests travelling to any Four Seasons hotel and resort in the Asia Pacific region and Europe excluding the UK and - Guests travelling from Europe excluding the UK Iran South Korea and Greater China - this includes Mainland China Hong Kong Macau and Taiwan - to any Four Seasons hotel or resort globally. NON-GOVERNMENT MANDATED CHARGES Service Charge A Service Charge of 10pct of room rate plus applicable taxes will be applied to all reservations. This charge is in addition to the room rate per night. This charge is intended to cover a portion of costs associated with our employees. *10PCT Service Charge The Four Seasons Hotel Macao is the Cotai Strip*s most intimate hotel. Guest rooms and suites are sumptuously decorated in a neo classical style incorporating oriental accents.