The hotel is located at the heart of Kowloon - Mongkok. It has 430 rooms in total and is surrounded by fabulous shopping plazas. It has a 24-hour reception, a hotel safe, currency exchange facility and restaurant. A laundry service is also available. All rooms have either double or twin beds and free wifi service, central air conditioning, international direct dial telephone, en suite bathroom, television, a minibar facilities. Massage treatments are available to guests. Café Concourse, is a cosy and relaxed coffee shop, where a great variety of continental and Asian specialties are served.