The hotel is located near the historic centre of Campeche, only 200 m from Independence Park and 500 m from the Malécon jetty and City Hall. Campeche International Airport is located 50 km away. The air-conditioned city hotel offers  rooms. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe and parking. Guests can enjoy a drink at the café , and dine in the restaurant. Visitors can also take advantage of the event hall and wireless Internet access. Guests can make use of the room and laundry services and there is a garage for those arriving by car. All rooms are en suite and feature a shower, a double or king-size bed, a direct dial telephone, cable TV and Internet access. Additional amenities include an ironing set (on request) and air conditioning. The hotel has a restaurant offering regional and international cuisine. American breakfast is served each morning and lunch and dinner can be enjoyed à la carte or selected from a set menu for an extra cost (seasonal).